Frequently Asked Questions
Everything you need to know about shopping with Lisboa Shop.
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Delivery typically takes 3-7 business days within the domestic region, while international shipping may take 10-15 business days depending on your location.
How can I return an item?
If you are not completely satisfied with your purchase, you can return it within 30 days of receipt. Please ensure the item is in its original condition and packaging to qualify for a full refund.
Which payment methods do you accept?
Lisboa Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are the products on Lisboa Shop authentic?
Absolutely. We pride ourselves on sourcing high-quality, authentic products directly from reputable manufacturers and authorized distributors to ensure the best experience for our customers.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.